State Farm® Insurance Agent Dawn Moore Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Naz
August 3, 2026
"Incredible experience, quick and easy made a big helpful change to my auto insurance, was kind and eager for me to get the best deal. If i could 10/5 Stars"
"Thanks so much for this awesome review! We appreciate the opportunity to earn your business and save you money on your car insurance. Please don't hesitate to reach out. Thanks again!"
Wilfredo Rosa
July 31, 2026
"Maria C. was very professional, knowledgeable, and made me feel completely comfortable throughout the entire process. She helped me save money on both my auto and home insurance today, and I truly appreciate the time she took to explain everything. She never rushed me out of the office and made sure all my questions were answered. I highly recommend Maria C. for her excellent customer service and dedication to her clients!
M. Cuevas-Rosa"
"This is an amazing review! Thank you so much for taking the time to give us your feedback on your experience. Maria is an awesome asset to the team, helping customers save on insurance for their cars, homes and more! I’ll be sure to let her know of your kind words. Thanks again!"
T Reilly
July 23, 2026
"Great customer service!!"
"Thank you for leaving us a 5-star review! I am so glad you had a great experience with us. We look forward to helping you again!"
Daniel Castillo
July 21, 2026
"Very grateful to Maria for taking the time—excellent service."
"Thanks so much for the kind words! I'm glad Maria provided you with excellent service. Our whole team truly enjoys going above and beyond, and we appreciate you taking the time to share your experience. We look forward to helping you again!"
Ely Iniesta
July 7, 2026
"Excelente"
"Thank you, Ely! We appreciate your business!"
Luis Flores Jr
July 6, 2026
"My guy Darren was able to help me quickly and professionally. The whole office team is friendly and go above and beyond"
"Thanks so much for the kind words! I'm glad Darren was able to help you quickly and professionally. Our whole team truly enjoys going above and beyond, and we appreciate you taking the time to share your experience. We look forward to helping you again anytime!"
Alejandro Vera
July 2, 2026
"Great experience with Olga, she was very kind and attentive to any questions i had. She explained everything well to me and i had no problem getting my insurance process done with her on the phone and want to thank her for her guidance and help!"
"Alejandro, thank you so much for the 5-star review! I'm really happy to hear you had a great experience with Olga. She’ll be thrilled to know her kindness, clear explanations, and guidance made your insurance process easy and stress-free. If you ever have more questions or need help in the future, we’re always here for you!"
Luis M
July 1, 2026
"Shopping around for homeowners insurance, I ran into Olga Flores at State Farm, not only did Olga help me get insurance for my home she did all the heavy lifting bundling my home and auto and saving me money! Thank you Olga!"
Bex
June 25, 2026
"Trying to get insurance for my car was a great and easy experience. Olga was such a great help and answered any questions I had. She made everything very easy to understand and brought a good vibe."
Neash Brown
June 25, 2026
"Great customer service! My State Farm agent Darren Moore Jr. was very helpful in explaining my claim and getting charges removed from my bill that shouldn't have been there. Friendly, knowledgeable, and quick to help."
Abby
June 22, 2026
"Just worked with Maria to make some coverage changes and she was awesome, very thorough!"
Drew Vaughn
June 19, 2026
"Easy to work with and cheapest price around. Maria was great to work with."
Gene Miceli
June 19, 2026
"Super courteous, efficient and professional in helping me turnaround a policy end-to-end in minutes. Premiums were exactly what I planned to pay. Thanks!"
alir rothwell
June 18, 2026
"Darren was a great help today. Last week I cancelled a whole life policy to surrender the cash value. I was told the check will be here in 7-10 business days. As a former employee of customer service, specifically for an insurance company, I know it’s not his fault that didn’t come in. I called to ask if there was a way to track it. He said he will give the life insurance department a call and give me a call back. 30 mins later he called with an update. I don’t expect anyone to be perfect I just want people to be accountable and result oriented and that’s exactly what Darren is. Thank you sir!"
I AM WHO I AM
June 16, 2026
"Great experience and service! Made me really feel welcome. Worked and explain things I never understood as far as the policy. Thank you much"
Maribel Vega De Leon
June 12, 2026
"Estoy muy agradecida por estar en State Farm porque siempre tratan de ayudarme con lo que necesito y son muy amables ."
"Thanks, Maribel, for the excellent review! We sincerely appreciate your business and are so glad that we were able to help you! Please don't hesitate to reach out whenever the need arises."
Sheila Kreer
June 11, 2026
"Very personal and efficient. I have been with Darryl since he started and Dawn is doing a great job carrying on his legacy. Specifically Olga was very helpful today."
"Thank you so much for the kind words and for being with us since Darren started—your loyalty truly means a lot! I'm grateful you’ve noticed my commitment to carrying on his legacy, and I’ll be sure to pass along your compliments to Olga for being so helpful.
If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your feedback—please feel free to contact me directly at the office.
Thanks again for trusting us with your vehicle insurance!"
antonio ruiz
June 4, 2026
"they were very kind and attentive. very good customer service"
"Thanks, Antonio, for the great review of my office and team! I appreciate you taking the time to leave it for us. Please don't hesitate to reach out with any questions or concerns. Thanks again!"
Eric Mosely
June 2, 2026
"My wife and I were friends with Darren Moore and his wife and where customers for years with him. Our account was transferred after Darren passed away. While driving down Kirkwood Hwy I saw Dawn Moore Jones billboard and immediately assumed a family relative because I recognized the telephone number. I called the office on my hands free Bluetooth while passing the office and confirmed this was a relative of Darren and immediately request my account to be sent back. I spoke with Olga and she gave me the process and sent me an email with instructions. I had always received 15 scale rating of service from this office and Olga has keep my personal rating of them high. Olga showed a intentional and genuine interest in me. Olga is an asset to the business. I have not met Dawn but it is obvious she has the same professionlism as Darren and surrounds herself with people who care about people. Kudos"
"Eric, thank you so much for taking the time to write this. Darren was my brother, and it truly means a lot to hear from people who knew him and trusted him with their business over the years. He was a great guy who is missed each and every day. It's truly my honor to carry his mission to help others forward in this office. I'll share your kind words with Olga too. Thanks again for reaching out!
"
Robert Kacperski
June 2, 2026
"Maria went above and beyond. Very knowledgeable and helpful in all aspects of insurance."
"Thanks so much Robert! I'll be sure to let Maria know of your kind words. I'm so glad that we were able to assist you. Thanks for taking the time to share your experience with me!"
Estefania Garcia
June 2, 2026
"Excelente servicio de la aseguranza"
"Thank you for taking the time to leave us this amazing review! I'm so glad that we were able to assist you in finding the right life insurance. Please don't hesitate to reach out to us for all of your insurance and financial service's needs."
daniel ake
May 29, 2026
"Very helpful"
"Daniel, I'm so happy that we were able to help you! Thank you for the awesome review and for your business!"
John Boughton
May 27, 2026
"Maria was extremely helpful and kind! She had guided me through each of the options, and had answered any questions I had throughout the process. She was also very patient and understanding, which was very much appreciated! I would highly recommend them from their customer service end, as well as the great rates provided through the insurance."
"John, thank you very much for taking the time to leave our office this awesome review! I’ll be sure to let Maria know. I’m so glad that she was thorough and patient in handling your insurance needs. Thanks for your business!"
maverick fuentes44
May 22, 2026
"Muy buen servicio y exelente manera de explicar los procedimientos, muy recomendado"
"Thank you for this kind review! We sincerely appreciate your business! Please reach out should the need arise. "
Max
May 20, 2026
"Olga was incredibly helpful and efficient. Saved me so much time."
"Thanks Max, for taking the time to leave such an amazing review! Olga is a great asset to the team. Please don't hesitate to reach out for any insurance or financial service's needs. Thanks again!"